RECEPTION / FRONT OFFICE Please give us you feedback on our reception process:
How were you greeted when you walked in?
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Was your phone call to our office handled quickly?
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How was your referral handled by the office?
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Please rate you overall front office experience
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Physician Please give feed back on Dr. Lewis:
How was the overal experience with the doctor?
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How well did the doctor address your primary concern?
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Rate the amount and quality of time the doctor spent with you?
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How helpful was the treatment plan the doctor provided?
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Medical Assistant Please give us your feedback on our medical assistant process:
How well did the medical assistant start your visit (vitals, med update)
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How well did the medical assitant perfrom at -> draw blood, give vaccine, etc
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When calling - did the medical assistant call you back promptly:
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How was your overall experience with the Medical Assistant?
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Were your test results reportedly in a timely manner?
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Would you refer our office to a friend / family?
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