Frequently Asked Questions 
  • What is Internal Medicine?
    Doctors of internal medicine focus on adult medicine and have had special study and training focusing on the prevention and treatment of adult diseases. At least three of their seven or more years of medical school and postgraduate training are dedicated to learning how to prevent, diagnose, and treat diseases that affect adults. Internists are sometimes referred to as the "doctor's doctor," because they are often called upon to act as consultants to other physicians to help solve puzzling diagnostic problems. Although internists may act as primary care physicians, they are not "family physicians," "family practitioners," or "general practitioners," whose training is not solely concentrated on adults and may include surgery, obstetrics and pediatrics. Some internists work solely in the outpatient office while some only work in a hospital and they are called "Hospitalists."Link to American College of Physicians


  • What are your office hours?
    Mon, Tues, Wed, & Fri from 8am - 5pm. Thur from 8 am-12 noon.


  • What should I do if the office is closed and I need to speak with the doctor?
    The office phones are forwarded to an answering service after hours. In the event of an emergency you will be directed to call 911 for assistance. If the call is pertaining to non urgent matters such as refill requests or rescheduling of an appointment, please call during normal office hours. In all other cases the doctor on call will be paged and will return your call. It is imperative that you UNBLOCK your phone to accept all calls.


  • What forms of payment do you accept?
    Cash and credit cards. We accept Visa, Master Charge and American Express. Payment is expected at the time of service, particularly your co-pay.


  • Who handles our billing?
    We proudly use E & A Medical Billing to handle all of our billing for patients. This allows our office to focus on your medical care and allows experts in billing focus on your billing/insurance issues. They can be reached at 602-395-0718.


  • What are electronic medical record software do we use?
    North Scottsdale Internal Medicine utilizes eClinical Works which has been ranked the #1 EMR for small practices in 2005 and 2006.


  • What services do we offer?
    North Scottsdale Internal Medicine offers annual physicals, well woman exam (cervical and breast cancer screening), well male exams (prostate cancer screening), ECGs, blood draws, immunizations, ear irrigations, skin / mole biopsies and removal, spirometry, INR/PT rapid testing on site, pulse oximetry, SVNs (breathing treatments), rapid strept testing, urine testing, pregnancy testing, etc.


PATIENT PORTAL
Our secure online system to access your labs and communicate with the office.

Need info / Questions:

Please see our Office Guide page for answers to many questions or how to information.  This is a work in progress and is frequently updated.  See about prescription refill process, lab results, and the annual adminitrative fee.


North Scottsdale Internal Medicine
8575 E. Princess Dr., Suite 109
Scottsdale, Arizona 85255
(480) 502 - 9355 phone
(480) 502 - 6017 fax

Copyright 2008 © North Scottsdale Internal Medicine. All Rights Reserved.

Important disclaimer: The information on www.nsmedicine.com is provided as a supportive service to North Scottsdale Internal Medicine and Mark J Lewis, MD, PLC and is not meant to replace the advice of the physician who cares for you. All medical advice and information should be considered to be incomplete without a physical exam, which is not possible without a visit to your doctor.

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